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Trust

How we substantiate outcome claims.

Every clinical or operational outcome claim on Virtu is reviewed, sourced, time-bounded, and expirable. Here is how.

Our methodology, end to end

Five steps stand between an internal idea and a sentence the public sees on a Virtu page. Pending and rejected claims never reach a public surface.

  1. Source

    Every candidate claim must cite a peer-reviewed study, an FDA label, an internal anonymized data set, or a published clinical guideline before it enters review.

  2. Reviewer

    A clinical reviewer evaluates whether the proposed wording is supported by the cited evidence and is appropriate for a public marketing surface.

  3. Approval

    Approved claims are written to ClaimReview with status='approved'. Reviewer identity, evidence links, and effective dates are persisted in the audit trail.

  4. Expiry

    Approved claims default to a 90-day expiration. After that they fall off every public surface automatically — no human deletion required.

  5. Re-review

    Before an expired claim can render publicly again, an admin must re-attach current evidence and pass a fresh review. Re-publishes are logged like new approvals.

Evidence standards

We accept four evidence types and reject anything else. We never publish a claim backed only by a press release, a vendor brochure, or unverified anecdote.

Peer-reviewed studies
Used for clinical efficacy and safety language. We require a citable journal, a date of access, and a stable URL or DOI.
FDA labels
Used for indication, contraindication, and on-label dosage language. We never paraphrase a label in a way that would extend its scope.
Internal anonymized data
Used for operational claims like turnaround time and refund timing. Backed by aggregated, PHI-free metrics from our own platform.
Clinical guidelines
Used for protocol language. We cite the issuing body, version, and effective date so a reader can verify the source.

Live evidence stats

Counts only — no patient or provider data is reflected on this page. Numbers update as the governance workflow runs.

0
Approved claims live today
23
Evidence links on file
0
Claims expiring in the next 30 days

Expiry policy

Claims default to a 90-day expiry. After that date the row stops rendering publicly even if the underlying page is still cached. Re-publish requires a fresh reviewer approval and a refreshed evidence link.

Per-service evidence index

Browse the evidence registry by service. Each link drops you into the full claims-and-evidence list scoped to that service.

See the full claims & evidence registry or browse other trust pillars.

Outcomes vary. Any clinical or operational claim shown on a Virtu page has been reviewed and approved through our internal claim governance process. We do not publish unverified claims and we do not guarantee specific outcomes.