Skip to main content

Trust

How we substantiate outcome claims.

Every clinical or operational outcome claim on Virtu is reviewed, sourced, time-bounded, and expirable. Here is how.

Our methodology, end to end

Five steps stand between an internal idea and a sentence the public sees on a Virtu page. Pending and rejected claims never reach a public surface.

  1. Source

    Every candidate claim must cite a peer-reviewed study, an FDA label, an internal anonymized data set, or a published clinical guideline before it enters review.

  2. Reviewer

    A clinical reviewer evaluates whether the proposed wording is supported by the cited evidence and is appropriate for a public marketing surface.

  3. Approval

    Approved claims are written to ClaimReview with status='approved'. Reviewer identity, evidence links, and effective dates are persisted in the audit trail.

  4. Expiry

    Approved claims default to a 90-day expiration. After that they fall off every public surface automatically — no human deletion required.

  5. Re-review

    Before an expired claim can render publicly again, an admin must re-attach current evidence and pass a fresh review. Re-publishes are logged like new approvals.

Evidence standards

We accept four evidence types and reject anything else. We never publish a claim backed only by a press release, a vendor brochure, or unverified anecdote.

Peer-reviewed studies
Used for clinical efficacy and safety language. We require a citable journal, a date of access, and a stable URL or DOI.
FDA labels
Used for indication, contraindication, and on-label dosage language. We never paraphrase a label in a way that would extend its scope.
Internal anonymized data
Used for operational claims like turnaround time and refund timing. Backed by aggregated, PHI-free metrics from our own platform.
Clinical guidelines
Used for protocol language. We cite the issuing body, version, and effective date so a reader can verify the source.

Live evidence stats

Counts only — no patient or provider data is reflected on this page. Numbers update as the governance workflow runs.

12
Approved claims live today
23
Evidence links on file
12
Claims expiring in the next 30 days

Expiry policy

Claims default to a 90-day expiry. After that date the row stops rendering publicly even if the underlying page is still cached. Re-publish requires a fresh reviewer approval and a refreshed evidence link.

Per-service evidence index

Browse the evidence registry by service. Each link drops you into the full claims-and-evidence list scoped to that service.

See the full claims & evidence registry or browse other trust pillars.

Outcomes vary. Any clinical or operational claim shown on a Virtu page has been reviewed and approved through our internal claim governance process. We do not publish unverified claims and we do not guarantee specific outcomes.